(no subject)

[pseydtonne]

Yeah, so... I asked. I was obsequious a bit. It worked.

They put a friend of mine next to me. You'd think it was a late birthday present. We get to talk about business between calls. It's good.

I forgot to call my grammy again. She's out of hospital and felling a lot better. She had broken her hip. This would be my mom's mom, Fran. I haven't seen my dad's mom in several years and, due to bureaucracy on my father's side of the family, I may never see again. Then again, her Alzheimer's is so bad that she no longer knows my dad got married.

Time to go to bed or I'll start to cry.

-curl up or run errands, Dante

Comments

[moominmolly.livejournal.com]

Does that mean they gave you the good hours? That's great, congratulations!

niiiiiice

[michigansundog.livejournal.com]

So what will your new hours be, Mr.D?

No, it doesn't.

[pseydtonne.livejournal.com]

I'm afraid I haven't given you the scope of the bureaucracy of my sales floor. It blew my mind that my supervisor got the first set of paperwork underway that same day.

See it from their perspective: they want people to answer the late-hour phones. For them to move my punch-out time from the end of the second peak call time to the middle of it (people start getting home around 5 pm and that's when the call activity begins to go up until 8 pm) jeopardizes the enterprise's ability to snare sales. The load of calls is moving later in the evening and I am asking to move away from it. I honestly expect to be denied on the weight of these facts alone.

I should also explain that the first time I filed for better hours, I waited two months for an answer. Finally I asked my boss and she said "oh, y'all got denied! Didn't I tell you? Sorry." They'd given the good shifts to an incoming class of salescritters. We resented them. Then a bunch of us proceeded to outsell them. (By the way, my then-boss is not callous. That was just her way of dealing with the summary rejection she had received when she submitted our requests. We joked about it.)

Hey, it's how phone jobs work. You're tied to the table. In return, you get free cable and free cable modem.

Thank you for all of your optimism. It's nice to know you're rooting for me.