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I'll be hard to email, easy to call
Aug. 29th, 2002 12:14 amThursdays and Sundays are my days off. Thus, I have rented a moving van for 7 am until 7 pm for the Twenty-Ninth and will move the bulk of my bedroom and stereo. Tonight is my last night sleeping in Woburn; tomorrow, Maggie and I set up our bed in Somerville.
So I work at the cable company, right? I should be able to get my cable modem and cable TV set up before I move, right? Did I get my scheisse together in time to have it all working tomorrow? Of course not! Why? Because I couldn't find my password for the human resources phone system AT&Love uses and thus I haven't changed anything. Doofy me.
What does it say about a company when I can change a customer's services in a minute but I can only change my mailing address via a broken phone tree?
I called the hotline on Tuesday, or so I'd thought. I figured "it's a toll-free number. I'll dial 888-whatever-it-is." Turns out it's 877 for the are code; 888 gave me "the hottest talk in the country." At least a sultry voice told me that. I so wished the H.R. line was the same:
"If you want hot, steamy 4-oh-1-kay action, press three. I'm waiting."
The point: if you need to get in touch with me, use a phone for a while. I'm a geek (I avoided packing one night by building a computer), so this won't last long.
-books get into boxes, Dante
So I work at the cable company, right? I should be able to get my cable modem and cable TV set up before I move, right? Did I get my scheisse together in time to have it all working tomorrow? Of course not! Why? Because I couldn't find my password for the human resources phone system AT&Love uses and thus I haven't changed anything. Doofy me.
What does it say about a company when I can change a customer's services in a minute but I can only change my mailing address via a broken phone tree?
I called the hotline on Tuesday, or so I'd thought. I figured "it's a toll-free number. I'll dial 888-whatever-it-is." Turns out it's 877 for the are code; 888 gave me "the hottest talk in the country." At least a sultry voice told me that. I so wished the H.R. line was the same:
"If you want hot, steamy 4-oh-1-kay action, press three. I'm waiting."
The point: if you need to get in touch with me, use a phone for a while. I'm a geek (I avoided packing one night by building a computer), so this won't last long.
-books get into boxes, Dante
