pseydtonne: Behold the Operator, speaking into a 1930s headset with its large mouthpiece. (Default)
[personal profile] pseydtonne
Thursdays and Sundays are my days off. Thus, I have rented a moving van for 7 am until 7 pm for the Twenty-Ninth and will move the bulk of my bedroom and stereo. Tonight is my last night sleeping in Woburn; tomorrow, Maggie and I set up our bed in Somerville.

So I work at the cable company, right? I should be able to get my cable modem and cable TV set up before I move, right? Did I get my scheisse together in time to have it all working tomorrow? Of course not! Why? Because I couldn't find my password for the human resources phone system AT&Love uses and thus I haven't changed anything. Doofy me.

What does it say about a company when I can change a customer's services in a minute but I can only change my mailing address via a broken phone tree?

I called the hotline on Tuesday, or so I'd thought. I figured "it's a toll-free number. I'll dial 888-whatever-it-is." Turns out it's 877 for the are code; 888 gave me "the hottest talk in the country." At least a sultry voice told me that. I so wished the H.R. line was the same:

"If you want hot, steamy 4-oh-1-kay action, press three. I'm waiting."

The point: if you need to get in touch with me, use a phone for a while. I'm a geek (I avoided packing one night by building a computer), so this won't last long.

-books get into boxes, Dante

Date: 2002-08-29 05:36 am (UTC)
gingicat: deep purple lilacs, some buds, some open (Default)
From: [personal profile] gingicat
The way it was explained to Wolf is that customers who pay full price get first dibs. Since employees get cheap rates for full service, their installations get scheduled later. We'll be without cable modem/phone/cable for over a week, but *hopefully* we'll still have the same phone numbers.

Date: 2002-08-29 07:27 am (UTC)
From: [identity profile] teddywolf.livejournal.com
Nope, that's just an excuse used by the Internet department for why my mail goes screwy. Truth of the matter is we don't get preferential treatment for timeslots. This is why we're waiting til the third week of September, that's when they first have quota. I keep checking for new quota opened up daily though; that's how I got us installed on the 3rd of July instead of the 10th.

Date: 2002-08-29 06:13 am (UTC)
From: [identity profile] epanastatis.livejournal.com
I'd love to, but I still don't have your new phone number. I'll be home tonight, so call. Don't bother this weekend.

You *are* giving people the number...

Date: 2002-08-29 07:24 am (UTC)
From: [identity profile] fangirl715.livejournal.com
...right? Don't worry, you can use my computer to check your e-mail if need be...just watch out for the fraying cord to the keyboard, OK?

BTW, what's everyone planning for dinner tonight? Should I make a pot of spaghetti & kill off the TJ's Sausage Pasta Sauce, or should we just say screw it and call Davis Sq. Pizza?

See you later tonight, if I can manage to swim home...

Re: You *are* giving people the number...

Date: 2002-08-29 09:55 am (UTC)
From: [identity profile] pseydtonne.livejournal.com
yo, it's Maggie. Dante and i are actually going out to dinner with my mum. she misses me already so i guess we're sort of obligated. but a free meal's a free meal, eh? see you later this evening!

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